Hi there,
Today I was working on a workspace one access appliance to replace a certificate.
When I selected the correct pfx file (you can use PEM as well). At least I thought it was the correct pfx. I saw an error message like “Certificate does not chain up to root”.
I noticed after a while that my pfx did not include the root and/or intermediate certificated. After updating the pfx with root and intermediate included changing the certificate was easy.